Frequently Asked Questions
Everything you need to know about Pickle Pals
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Account & Registration
Creating an account is easy! You have two options:
- Google Sign-In: Click "Continue with Google" for quick, one-click registration
- Email Registration: Fill out the registration form with your email, username, and password
You'll also need to provide your pickleball skill rating (2.0-5.5) so we can help match you with appropriate tournaments.
If you forgot your password:
- Go to the login page and click "Forgot your password?"
- Enter your email address
- Check your email for a password reset link
- Click the link and enter your new password
Note: If you signed up with Google, you don't have a Pickle Pals password – just use Google Sign-In.
To update your profile:
- Click on your profile picture or name in the top navigation
- Select "Profile" from the dropdown menu
- Update your name, skill rating, or upload a new profile picture
- Click "Save Changes"
Pickle Pals has three user roles:
- User: Can join tournaments, view standings, and track their stats
- Admin: Can create and manage tournaments, invite players, and enter scores
- Global Admin: Full access to all features including user management and site settings
Tournaments
To join a tournament:
- Browse the Tournaments page
- Find a tournament that fits your schedule and skill level
- Click the "Join" button on the tournament card or detail page
- You'll see a confirmation that you're registered
Note: Some tournaments may require an invitation from the organizer.
If you need to withdraw from a tournament:
- Go to the tournament detail page or find it on the Tournaments list
- Click the "Leave" button
- Confirm your withdrawal
Please withdraw as early as possible so the organizer can find a replacement!
To create a tournament, you need Admin or Global Admin privileges. Then:
- Click "Create Tournament" from the Tournaments page or your Dashboard
- Fill in the tournament details (name, date, location, format)
- Set the player capacity and skill level range
- Choose whether registration is open or invite-only
- Click "Create Tournament"
When a tournament reaches its maximum capacity, the "Join" button will be disabled. You can:
- Check back later in case someone withdraws
- Contact the tournament organizer to be placed on a waiting list
- Look for other upcoming tournaments
Tournament Formats
The most social format! Each round, players are randomly paired with different partners.
- Best for: Social play, meeting new players
- How it works: Partners are shuffled every round
- Standings: Individual points accumulate across all matches
Winners stay on the court and face new challengers!
- Best for: Competitive play, skill testing
- How it works: Winning team stays, losing team rotates out
- Standings: Based on consecutive wins and total points
Players are divided into pools and play everyone in their pool.
- Best for: Guaranteed games, round-robin style
- How it works: Pools of 4-6 players, everyone plays each other
- Standings: Pool winners may advance to playoffs
Skill-based matchups where top players face each other.
- Best for: Competitive tournaments, skill-based seeding
- How it works: Players ranked by rating, top players paired together
- Standings: Winners climb the rankings
Balanced teams with mixed skill levels for fair competition.
- Best for: Mixed skill groups, balanced games
- How it works: Teams balanced by combined rating
- Standings: Individual points tracked
Play two games per round with the same partner.
- Best for: More court time, partner chemistry
- How it works: Same matchup plays twice before rotating
- Standings: Both games count toward standings
Scoring & Points
We use a points system inspired by Major League Pickleball (MLP):
| Result | Score Difference | Points |
|---|---|---|
| Regulation Win | 3+ points (e.g., 11-8) | 3 pts |
| DreamBreaker Win | 1-2 points (e.g., 11-10) | 2 pts |
| DreamBreaker Loss | 1-2 points (e.g., 10-11) | 1 pt |
| Regulation Loss | 3+ points (e.g., 8-11) | 0 pts |
This system rewards close, competitive games – even if you lose a close match, you still earn a point!
Tournament standings are sorted by:
- Total Points (primary)
- Number of Wins (tiebreaker)
- Point Differential (secondary tiebreaker)
Match scores can be entered by:
- The tournament organizer
- Any of the four players in the match
- Admins and Global Admins
Simply click on the match card and enter the final score. Games are typically played to 11 points (win by 2).
Skill Ratings
Pickleball uses a skill rating system from 1.0 to 5.5+:
If you're new to pickleball ratings, here's how to estimate:
- Brand new to pickleball: Start at 2.5
- Played other racquet sports: Start at 3.0
- Been playing regularly: Most recreational players are 3.0-3.5
- Play in leagues/tournaments: You probably know your rating!
You can always update your rating in your profile as you improve.
Tournament organizers can set minimum and maximum rating requirements to:
- Ensure competitive and fair matches
- Create beginner-friendly environments
- Organize advanced-level competition
Look for tournaments that match your skill level for the best experience!
Still Have Questions?
Can't find what you're looking for? We're here to help!
Contact Support